We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
hair is very pretty will update once i wear it
It’s nice be synthetic very long and pretty color the lace is really nice as well store is very nice left a nice note and free lashes it also came a day early which was nice it does shed a lot and gets tangled easily but that’s to be expected with synthetic hair overall very good for the price?
This hair is soooo soft and silky. Nice natural density. Pre-plucked so it was easy to style. Lace is thin. It doesn’t need much bleaching so I didn’t but if you did it’ll be melted down! Definitely worth it for the price.?
May I just say that this wig is absolutely gorgeous!! I was so nervous because I don't be trusting reviews but Ima give you the real tea. it's so soft and doesn't feel like synthetic hair at all, it also came with no smell. It came pre-plucked & knots were semi-bleached which is okay because you can leave it like that also little to no work needs to be done. It's very easy to work with & I'll definitely be buying from this store again. excellent communication. Brought it on the 1st of may & it arrived on the 21st of may. I'll be doing another review to show you how it came out (with pictures). Thank you so much I'm soooo impressed really worth it especially for the price.
Omg this hair is THE BEST HAIR I’ve ever purchased. Everything went well, the store was SO AMAZING made sure everything was to my liking. The knots blend so well I don’t need to bleach them. The hair is so soft and true to the length. The company made ordering hair so easy they answered everything. If you are looking to get a WONDERFUL AFFORDABLE WIG purchase with them YOU WILL DEFINITELY NOT REGRET IT?
Really great quality hair and it stays soft. I’ve had it for a couple months now and it still looks great. I wash my unit with silicone shampoo to keep it soft and flowing. This unit does need mouse and moisture to keep a wet looking curl pattern but it still looks good dry and fluffed out. Sometimes it can get a bit too big but that’s nothing some moisture can’t tame. Hair retains wet look for up to 6 hrs without having to re-wet or put mouse on it.?
Very beautiful wig, looks just like the pictures, customer service was really nice and the shipping was fast. Highly recommend and will definitely order more from them!!?