We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
The sweater is just lovely. I already wear it. Washed in a weasel, the water was painted, but the sweater itself in color did not change. The color corresponds to the photo of the store. Packed was good, birochki are present, the seams are even, there are no protruding threads. I am very happy with the purchase. I recommend the product and the seller. Thank you very much for the quality goods.
The first impression is very satisfied, let's see how it will be worn. the fabric is soft, very pleasant to the body, the smell is absent, clean, the seams are even, there are a few threads, the tag with the composition. the color is heterogeneous, Melange. on the growth of 155, OG 90, OT 64, OB 90 size M sat perfectly, sleeves of normal length. the store sent sooo quickly, despite quarantine and holidays, reached in 20 days. I am happy with the purchase, the seller and I recommend the product, I'll take it in other colors.
Soft turtleneck with a complex composition. I expected something thin and cheap, but not in this case. It is dense, soft, the sleeve is 163 cm in time. The neck does not press. To the body is pleasant, stretches well. On OG 88 and OT 75 perfectly sat down. I want more such turtlenecks))
I just got it and it’s very amazing quality, also it fits me super well and it’s perfect, no loose threads, nothing, also it arrived faster than I expected, I recommend this to you if you like it. My only problem is it’s a little see through so you might want to wear a white bra. Thanks eventsoutfit.
Very pleasant turtleneck body. Sleeve length is good for height 168, nalez and 50 Russian, but tight. Who loves and lets figure, you can try. Definitely recommend store and store too. Article quality. Thank you for the goods. The photo composition turtleneck.