We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Good quality and pretty comfy and the item is as shown + the store is so kind enough to be able to mail me on time eventho she/he is on a vacation so im really am thankful for that ! really love how it looks and i hope it fits mha girl ;) THANKSSS would reccomend
It only took 2-3 week to arrive Sweden. There no loose threads, you put the ribbons by yourself, the button on the back isn't loose either! The cloth used for this is really silky-ish? smooth or smth like that its really worth it!! and really cute!! I'll definetely buy the red one as well!!
The dress is excellent) synthetic fabric is expected, but it is quite pleasant. Not small, take your size. On the chest 90 took M and me in it perfectly. The only thing that girls who have breasts should warn, this dress, like all Lolita dresses, the skirt of which comes from the chest, will greatly fill you. With the belt looks, better. In principle, you can try and change, but there is more difficult, as there are folds on the skirt. In principle, a white wide elastic band solves this problem) Well, yes, who first takes this-as for all Lolita dresses you need a petticoat. Big Plus dresses-it's a long rule, exactly to the knee. Except for the waist, it is adapted but for the European figure. All successful socks of this miracle)
Seriously amazing dress, just like the picture! 10/10
very cute!! came two weeks early loose ends were found and snipped. not the best quality stitches, and it is 100% synthetic material, but despite it i still thoroughly enjoy this frock :) looks exactly like the picture, and you can even bustle where the ribbons are!! wearing a petticoat under is reccommended, as the dres has no structure on its own.
the dress is relevant to the description , the fabric is stretchy making it comfortable to wear. There wasn't fretting and the ribbons to tie on the sides came in a small paper bag, the tag is very cute >w< and overall it is very cute to wear. Would totally recommend ~~