We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Honestly, this hair is bomb. If you looking for good hair and fast shipping, I would stick with this company. The hair came with wig caps and pre plucked. You may need to pluck a little more but you could wear it as is.
Everything was perfect to the wig ! This was my first time ever buying a wig and i was so nervous Communication was great , I received the hair eariler than expected and i have to say i love everything about it . If your looking for a cute everyday style buy this hair you will not regret it at all.
Hair came in a week! Very fast shipping especially with COVID. The hair did not smell when i took it out of the package, however I recommend washing the hair before using. The hair is already pre-plucked, so there was not a lot of extra plucking that I had to do. I recommend bleaching the knots and tinting the lace before installing it. I straightened the hair for my own preference because the hair comes with bumped ends. The hair has a nice cut. Very minimal shedding. I got the 13x4 frontal in 12 inches (buy it in bulk as it is cheaper)
this is my first time in this store I really like the hair excellent quality
I got the 150 density with 16inch bob wig, this is my first time having a style like this, I actually love it, the hair is soft, not much of shedding at all. It’s not stiff it’s perfect, washed it and it was still great, and also this my first time purchasing a wig by its self, I would definitely recommend this!!! Can’t wait till I install it.
This hair is the best I have ever had period. It is true to length and density and is so soft. The natural colour and straight texture is amazing and it has no factory smel. I would definitely purchase from this vendor again. The commutation was on point and the vendor is very reliable and answered my every question. this Straight Hair is beautiful and soft I’m definitely buying again .thank you!
It’s a gift for my sister she gonna love it ! The wig is very soft and perfect. The communication with the store is perfect as usual.
very good and quality hair
I ordered on May 23rd and they shipped out my hair on May 28th it was shipped out and I received the hair June 1st. Hair is soft! No shedding! Some short hair in the front, but nothing a little magic can’t fix. Great hair and I do recommend! Thanks for the free gifts! I will do an update in a month.