- Item Type: Kitchen Tools
- Kitchen Tool Type: Fruit and Vegetable Tools
- Material: Stainless Steel, Plastic
- Feature: Eco-Friendly, Fruits & Vegetable Grater, Multifunctional, Manual, Easier Kitchen Life, Cutter, Slicer, Certified
- Package Includes: 1Set/Box
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Events Outfit (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://sleekheart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Just came in instantly. A little does not wrap (we will look why) to the end, but it works. Thank you
Пришло очень быстро, все как в описании. Один минус, хотела и заказывала зеленую, пришла красная. Ничего, красивый цвет. Описание терки на английском. Собрала быстро. Еще не пользовалась, после использования напишу.
I am very happy with the delivery! For the first time goods brought by courier and quickly enough, to Novosibirsk in 1 week! I ordered two pieces, myself and my mother. Yesterday first tried to Grate cucumbers and radish, on the crumb. It remains a little on the edges, but not critical! I liked the quality of the plastic, the main thing is that the handle is iron!
its very good, comfortable, came fast, easy to use and came exactly like the picture. loved it!
OK OK
I'm buying fifth grater. Always choose delivery from Russia. Do not recommend buying a grater that comes with a plastic handle (the cost is lower, in the area of 800-900r.) -The quality is much worse than that with a metal handle but this is different with iron handle. This grater is a good gift for the housewife. You can easily and quickly rub the mountain of the stove and do not get tired and not cut. Recommend everyone!
The order was received, satisfied. The table is very tight. I tried to rub the beet, everything is fine. One minus, but not critical, does not reach the end. There are not large records that twist inside the grater. But time reduces significantly than I would rub it with my hands.
Great turkeys. took first to the cottage, then home, now two more as a gift to Rodna. No harvester needed. Delivery Super, 2-4 days by Courier
Great grater. Copes with his tasks. Price and quality are good. Delivery is very fast.
Quickly came through the company sdek. It's very simple. Grinding on Hurray.
Nice thing. I wanted to. Cooked meat also cut. I thought sharp sharpening, but no. The usual Turk, it seems to me, is slightly sharper, but with its function copes with Hurray. When installing the top transparent part, when turning to click, created vacuum M/U table and rubber part (suction cup), horseradish shift
Packed well, came to the Tula region in 7 days, brought the courier home! the plastic is good, now punched carrots-everything is OK))
Vegetable cutter got to Moscow in 10 days. The box broke, but it's like everything's whole. The quality is acceptable but the feeling that breakage is possible, since all the connecting parts are made of plastic.
The product corresponds to the description! .. Delivered within a week by courier... well packed... thank you! Recommend
The parcel was a month. Very satisfied with the order) tried to grind nuts and cut potatoes. I hope that it will last a long time))
I'm excited about it. I thought long before ordering if I needed that Turk. Definitely needed. The box was a little bitter, but everything came in full security. Very convenient to use, quickly rub (tried carrots, raw beets and potatoes). Thank you.
The goods reached St. Petersburg in 11 days. The goods are whole, there are no dents and no chips. The sucker is powerful. I haven't tried it yet.
THANK! I ordered the second one)) I'm happy as an elephant. all perfectly. The store is good!
Delivery for a week to Bashkiriya, the product is satisfied with the store I recommend
The package arrived in Krasnoyarsk in 18 days. The product corresponds to the description.
Turka came like she was rubbing only the suction cup did not sit down to res Tyva in 16 days. Sold out sociable. I'll remake the Turk and the producer.
Grater of good quality. The plastic looks reliable enough. In the case has not yet tried, but the first impression is very positive! Brought home. Recommend!
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курьером до дома.4 дня. ничего не помято. Всё работает отлично.
Great thing, already ordered 3 times for gift)) 1 use more than a year)