Why you should buy:
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Ordered 22 jan.-received 10 April. Shipping 2.5 months (because of the Crown). Shoes look great, they are strong, the heel does not swing, so inside a good suppinator. I have foot length 24 cm, I bought shoes 24,5 cm-they fit perfectly. I have a little wide leg (in the circumference of 22 cm, look at the photo). The leg will sweat because of the dermantin inside. If you carry dermantin, you can buy. For comparison in the photo the dress is purely burgundy color is red, and the color of the shoes goes more in Blue (cold shade) with different light, they play slightly different. P.S. Write in reviews about your volumes, about sizes, and lengths in cm. Without them it is difficult to choose the goods. And if you are from the computer, then look at my other orders by clicking on my name a *** a, on the left with the check box. Hope my review helped you.
Two months in Kharkiv, in real color is brighter, small smell, but made neatly
Thanks for the order, the size grid corresponds, the only thing but it is very soft fabric so the noses of the shoes are ((
Shoes are cute, for the office, as a very thin sole, fabric itself and heel fabric. Color deep blue (rich). But from fabric shoes. On the foot of 24 cm (completeness average) ordered the size of 6,5, which on the grid of the store is 23,5 cm. As a result, I have shoes Ooo very upside down (pressure and from the sides and in the nose), from here I conclude that the size mesh of the seller is correct. Ordered with a heel of 6 cm. Please note that fingers are visible (someone may not like it).
Precious loved.
And will be.
Beautiful shoes, fast delivery + gifts. Thank you.
The order was made available in two weeks. And even if Nowhere does work, quarantine after all, still brought the goods in integrity and safety! I am very satisfied with the product, fast delivery, and of course the quality!!! The quality is super! They are very convenient to walk and nothing squeezes. The shoes are great! Just like the picture. Looks very expensive and rich! Well, I'm really excited about it! Ooo very very very much I like! I will be sure to order more! Recommend everyone! Buy, do not regret!!!
Good shoes for that price. On Russian 39, narrow leg to the front. I hope they're just a little wearing. For the office, on the streets do not advise, TK heel tight.
The shoes arrived soon, they are very nice and above all, very, very comfortable. I'm delighted with them. The lovely color. Thank you very much for the gift and your understanding. The store answered all my questions and needs. You can be sure I'll buy back at your shop.