We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
I would like to say this product was worth wait from the baby hairs to the texture I will definitely order from them again also she is very caring and give you great feedback
Best hair i have received online ,This hair is beautiful! I love it!
Very nice hair . Received on time . Great buy. Will buy again . Also got a gift. Thanks
beautiful hair
I absolutely loved the hair. The wig are super soft and nice . Exactly like the description PERFECT! Very easy to pluck minimal shedding very nice all over . Very affordable . I promise this hair is worth it . Also true to length.everything overall went well and I'm happy to say that!
I was satisfied by the stores communication the seller shipped the item very quick and fast I ordered it on Sunday and received it on Friday I will recommend everyone to buy the hair the hair’s quality is very very good I’m extremely happy.
14 inches 150% density very soft hair A very good quality I loved thank you I received my order very quickly in a week
I received the wig yesterday (4x4, 26 inches) and here is my feedback the hair is really soft and voluminous! I like the curl pattern too, it looks like natural Brazilian curly hair. Overall I’m very happy with my purchase. This wig is nice and with some little changes it will be perfect to wear!!I left my natural hairline before the wig, so it looks more natural.
lovely hair
This hair is awesome I’ve had it in for about a week and it still has the curls and it doesn’t have that frizzy look! I love it!