We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
The curls are really pretty. Natural appearance once haired.
Got the hair SUPER fast! I bought 3 bundles of 16 18 20inches. I have gotten sooo many compliments! Exactly as the description. I tested it with water and the ends are beautiful and the hair is even longer.I definitely recommend this vendor and will buy again soon. They are very helpful and keep in touch to make sure your satisfied with your purchase and answer any questions or concerns you may have. I definitely recommend them speaking from someone that does hair, knows hair and can tell great quality hair.again thanks for the craftsmanship, fast shipping and great customer service!
Je viens de recevoir mes cheveux et ils sont très beaux, c'est très naturel et bonne qualité. Le vendeur m'a donné un petit cadeau. Livraison rapide par TNT. Merci
Top! Top! The hair is very soft. I order 4 bundles of 14 inches.This hair arrived super fast, within a few days! I couldn't believe the delivery speed.I intend to make kinky clips. The hair does not really tangle with each other and they will make very natural on your hair!
Very very satisfied with my order, delivered on time... They are beautiful it's very natural and what I was looking for
The hair got to the U.S. quickly (less than a week). No odor. The hair came with two gifts, sewing needles and T-pins. The hair looks authentic (like I grew it out of my head). I'm very pleased with my purchase.